Privacy policy

Last updated: February 6, 2025

1. Introduction

This Privacy Policy explains how White & Green Ltd ("we", "us", "our") collects, uses, and protects your personal data when you visit whiteandgreenhome.com (the "Site") or interact with us in any way.

By using our Site and services, you agree to the collection and use of your personal data as described in this policy. If you do not agree, please do not use our services.

 

 

2. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page, and we will take additional steps as required by applicable law.

 

 

3. Who We Are & Where We Are Hosted

Our website is hosted on Shopify, which provides secure e-commerce services, payment processing, and data storage.

If you make a purchase, your payment details are securely processed through Shopify Payments or other payment providers. We do not store full credit or debit card details.

 

 

4. Information We Collect

We collect personal information in three ways:

4.1 Information You Provide Directly

  • Contact details (name, address, email, phone number)

  • Order and payment information (billing/shipping addresses, payment confirmation)

  • Account details (username, password, preferences)

  • Shopping activity (cart, wishlist, loyalty points, referrals, reviews)

  • Customer support messages

4.2 Information We Collect Automatically

  • Device and browser information (IP address, browser type, network connection)

  • Website usage (pages viewed, clicks, shopping behavior)

  • Cookies and tracking technologies (see Section 6: Cookies & Tracking)

4.3 Information from Third Parties

  • Shopify (order processing, payments, analytics)

  • Payment providers (Stripe, PayPal, etc.)

  • Marketing partners (for ads, promotions, and analytics)

 

 

5. How We Use Your Data

We use your personal data to:

  • Process orders and provide customer support

  • Send marketing emails (if permitted—see Section 7)

  • Prevent fraud and secure our website

  • Improve our website and shopping experience

  • Comply with legal and tax obligations

 

 

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart

  • Improve website performance

  • Show relevant ads based on browsing history

You can manage cookies via your browser settings. For details, see Shopify’s Cookie Policy.

 

 

7. Marketing Communications & Your Rights

7.1 How We Send Marketing Messages

We may send you direct marketing emails, promotions, or product updates if:

  • You opted in (gave explicit consent)

  • You have an existing business relationship with us (implied consent)

  • Your country allows marketing based on legitimate interest (for example, EEA, UK)

These messages will only be about our own products and services.

We do not share your data with third parties for marketing unless:

  • You explicitly consent, or

  • Your country’s laws allow such processing

7.2 How to Opt Out

You can opt out of marketing messages at any time by:

  • Clicking "unsubscribe" in any email we send

  • Contacting us at orders@whiteandgreenhome.com

If you are in the EEA or UK, you also have the right to object to marketing processing under GDPR.

 

 

8. How We Share Your Data

We do not sell your personal data. However, we may share it with:

  • Shopify and payment providers (to process transactions)

  • Shipping partners (to deliver your orders)

  • Marketing and analytics providers (to improve ads and recommendations)

  • Legal authorities (if required by law)

All third parties must protect your data under strict security agreements.

 

 

9. Data Retention

We only retain your data for as long as necessary for:

  • Order fulfillment and customer service

  • Legal, tax, and compliance obligations

  • Marketing (until you opt-out)

 

 

10. Your Privacy Rights

Depending on where you live, you have the right to:

  • Access your data (request a copy)

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing (in certain cases)

  • Withdraw consent for marketing emails

To exercise these rights, contact us at orders@whiteandgreenhome.com.

 

 

11. Children’s Data

Our website is not intended for children under 16. If you believe we have collected data from a minor, please contact us for deletion.

 

 

12. Security Measures

We use strong security safeguards, including:

  • Encryption for payments and sensitive data

  • Secure payment processing via Shopify Payments

  • Access controls to prevent unauthorized access

  • Regular security audits

 

 

13. International Data Transfers

As a global company, we may transfer your data outside your country. When we do, we ensure GDPR-compliant safeguards, including:

  • Standard Contractual Clauses (SCCs)

  • Shopify’s secure data processing agreements

 

 

14. Third-Party Websites & Links

Our Site may link to external websites (for example, social media, partners). We are not responsible for their privacy practices. Please review their policies before providing personal data.

 

 

15. Complaints & Legal Escalation

If you have privacy concerns, please contact us first at orders@whiteandgreenhome.com.

If you are in the EEA or UK, you also have the right to file a complaint with your local data protection authority.

 

 

16. Contact Us

For privacy inquiries, please reach out:

  • Email: orders@whiteandgreenhome.com

  • Address (strictly no visitors allowed): Bracklin, Rathmichael Dales, Rathmichael, Dublin, D18 T6K1, Ireland

  • Registered Company Number: 624616